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It is always good to have extra time to get full satisfaction with your newly purchased massage chair. All I-ZEN massage chairs come with a “28 days satisfaction” policy*.
Such policy allows you to test all functions of your chair in your own place for 28 days. If the chair is not reaching your expectation, you can return the chair before/on the 28th day of purchasing in the original packing. You are obliged to fill up the return form and post it in the recorded mail to I-ZEN office address on the form. We will arrange the courier to you and pick it up from the entrance door of your building. Once the chair is returned, after the positive inspection, you will get your money back with the deduction of 300 PLN** within 14 working days.
* This Policy does not apply to clients who are not consumers and delivery address outside Poland.
**300 PLN is the cost of the returned courier fee.
I-ZEN.pl reserves all rights and expressions of our services.